Welcome to our Remote Support Service.

This is where you can receive immediate IT support for most problems occurring on your computer or server. It’s very simple and once you execute the remote support control software, we can interact directly with you on your system and provide computer help without having to come on site.

There are many advantages and benefits in using this service:

• It’s cheap. Our remote support only costs $28.75 for 15 minutes.
• You can get your problem looked at immediately without waiting for us to come on-site.
• If the problem needs to be solved on site, we have a better idea of what we need to fix.
• We are keeping things green by reducing travel to your premises.

INSTRUCTIONS:

Before initiating the remote control software, make sure you contact us on +61 (07) 5502-8106 and get a support ticket so that we can assign a technician to you. The technician will then guide you through the process as set out below.